Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size in PatBO designs?
We provide a detailed size guide on each product page. Our designs typically follow standard international sizing, but please refer to specific garment measurements for the best fit.
Are your hand-beaded items delicate?
Yes, many of our pieces feature intricate hand-embroidery and beadwork. We recommend following the specific care instructions on the label, usually involving professional dry cleaning.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure timely delivery. Please contact our concierge team within 1 hour of placement to request any changes.
Do you offer international shipping?
Yes, PatBO ships to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your location.
What should I do if an item I want is out of stock?
You can sign up for restock notifications on the product page. For exclusive runway pieces, please contact our team regarding potential pre-orders.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to ensure your personal and financial data is protected.